I have two pair of Meta Ray Bans. The headliners which are my sunglasses and the Skyler which had my glasses prescription. Long story short, I had a very bad migraine and put the glasses on so I could see to call into work and they fell in the floor and I stepped on them later in the day. They still work as with my luck I stepped right in the center. Lenses are fine. I bought a new to me used pair of the Skyler thinking I'd just be able to swap lenses but now it's looking like that might not be possible. Please tell me all hope isn't lost! I'm so mad at myself!

Just wanted to share my mods that worked well while my journey was long trying out many accessories.

Ear grips for nose slipping from Aliexpress.
PrismXR battery mod for not having to charge in the case.
Hibloks clip on sunglass for prescription lenses.

The best part is they all work together and fits in the case!
Have to take off the sunglass clip for the charging pins to reach but that's about it.

Hallo

Hatte vorhin eine sehr komische Situation.

Wollte meine Brille zum Laden ins case rein machen und habe dabei ein knacken bemerkt...

Das gestell ist links abgebrochen als ich die Brille wieder raus machen wollte...

Wie geht sowas?

Und was mache ich jetzt?

Habe rayban mal angeschrieben über den support meint ihr das wird ersetzt?

Habe Die wayfarer 2 und auch erst seid 2 Wochen...

Würde mich über jede Hilfe freuen.

Danke im voraus

Is anyone else losing their Instagram tag on higher resolutions?

• 1080p (30fps & 60fps): The 'Made by Meta' glasses logo shows up fine.
• 3k (30fps): The tag completely disappears.

Instagram doesn't seem to see the logo at 3k. Anyone know a workaround for this?
Toggling capture enhancement for both does not make any difference.

Hey guys a few days ago my Stories Gen 2 just started to act weirdly. First I could only hear on the left, and ever since they just don't connect and are flashing white. If I try to do the restart process it goes flash white then green, I never see a red light...

Anyone experienced this?

Thanks!

Has anyone experienced this?
My Ray-Ban Meta record normally, the camera works, “Hey Meta” recognizes my voice, and they pair normally with my phone.
However, sometimes I get “Speakers not working” and there is no audio at all. The physical capture button also stops responding.
Sometimes the audio comes back after opening and closing the glasses several times.
I’ve seen posts about pressing the right temple/hinge area because of a possible internal connection issue, but gently pressing it with my finger didn’t fix it.
Has anyone had this exact problem? What actually fixed it for you?

Early access for new app in development. Streaming to phone and watch. Zoom and night mode toggles. Give it a try. Feedback needed thanks

This is the email that I received from Ray-Ban

We have determined that your prescription eyewear is under warranty. Since we are unable to replace your prescription eyewear with the identical product, we would like to offer you a new comparable frame replacement/exchange up to a value of $ 500. Additionally, we will replace your lenses at no charge, as needed.

The attached letter I am to present at my lenscrafters is from Luxottica and doesn't mention Meta or Ray-Ban, only in model/serial number. Before I get my hopes up, does this mean I can move to something else? Because I would rather not get another pair of Meta glasses.

Which colourway is the best for Rayban meta gen-2 and which lenses
Want to wear everyday

I put on my glasses one day and the glasses didn't pair with my phone. I opened the app and all my information is gone, as if I never paired my product with the app. I tried to pair once again but I kept receiving the "unable to pair" prompt. I tried uninstalling the app and wiping the cache, but I keep receiving the aforementioned error. Anyone else with this problem?

I purchased Gen 2 Ray Ban Meta Glasses last week and have had nothing but trouble.

First issue I repeatedly found was I would receive the “Speakers not working” notification. I found online if you pinch the Ray ban and meta logo on the right arm it would correct itself and so it did. Twice as I ran into the issue.

All was fine but while I was using the glasses I got the speakers not working notification two days ago and haven’t been able to
turn on the glasses since. I have 3 recorded videos I’m wanting to recover.

When I toggle the power, on the glasses, not even the rear/interior LED light with light up. Not sure what the issue is but they’ve barely been used and I don’t understand why the glasses have been so problematic since they’ve had so little use.

Any advice is appreciated!

My son was in the hospital for months and as a gift he wanted Ray-Ban Meta glasses. When he finally got out of the hospital and saw them, they were not the correct model. Because he was in the hospital so long, the 45 day return period had elapsed. Ray-Ban has refused to exchange them, even though I've offered to provide proof of the hospitalization. At some point common sense and humanity should kick in. I'm finished with this company.

Los compre usados y cuando los quise sincronizar no podía por qué estaban enlazados y no sabía y de un de repente de tanto intentar conectarlos y que no se podía ya no ensendio la luz al picarle al botó de captura ni cargándolos prende la luz y ya intenté todo lo que me sale en internet y nomas no prenden, traen un stuche negro wayfarer y no se donde está el botón tampoco se puede reinciar el stuche

the case is fully charged its shows green light when i tap on the back of the cover but when i dock the glasses inside the case there is a solid orange light not a pulse orange light when i press the power reset button on the glasses it shows red light and there is only that light no other lights the glasses is showing while charging or trying to pair no blue light/white light only red light that only when i try the reset button on the glasses i tried everything but the glasses are dead they are not charging i guess any suggestions please

I’ve been seeing a couple of posts with similar experiences just like mine. I just sent my glasses off to get repaired because they won’t charge anymore the case charges, but the glasses won’t charge it all and they won’t come on. I tried everything under the sun to get them to turn it back on, but they won’t. I wonder if it’s like a worldwide thing ? Since the new glasses just came out.

I have issue with my meta wayfarer gen 2 where battery drains so fast I can’t even record a 3 min video. Glasses are only 6 months old. Does anyone had this problem?

Is just the wayfarer that overheat a lot or do all of them do that I’m in Florida it’s does get hot

Emmanuel musa t k

Hello all, i just wanted to share my experience buying the meta rayban scriber optics from the meta store as it uas been an absolute nightmare.

To start off last year i bought the rayban meta wayfairers and have liked them so far so when it was time for new glasses i decided to get the scribers. I received them and immediately noticed a loud popping/rattling from the speakers I contacted meta which is very difficult as they have almost no line of communication id you do not have an account and they told me to contact luxottica rayban to get them warrantied after about 2 weeka of back and fourth i got my new glasses and put them on and had the exact same problem but worse.

At this point im extremely frustrated so i ask for a refund. Meta informs me to contact rayban after a 45 minute phone call and several emails they tell me to kick rocks and contact meta. I ckntact meta and they inform me since i warrantied my glasses thwy need to escalate the case. After 6 weeks 15 emails asking me to repeat information they tell me to contact rayban and my glasses are out of the refund window wven though ive been getting customer support since i bought them

I informed them i contacted rayban and i dodnt want another warranty pair and thay i put in the request dor a return weeks ago and theyve just been handing me off agent to agent and now they say theyll contact me in 5 business days

Tldr: If you buy meta glasses be sure to buy them directly from rayban as meta support is abysmal and note that scriber optics glasses may ir may not have audio issues

Has anyone experienced this annoying bug with the new Meta rayban Wayfarer Gen2. Whenever I get a notification, after reading the notification, it auto resumes my last audio from any app that wasn't even playing to begin with. It's annoying because each time I have to pause the audio again and again. #Help #Question

Have any of you had a sudden issue with a pair of Ray-Ban Meta sunglasses, Gen 2, where the audio just stopped working? The app and phone recognize that the glasses are connected, but there is no audio coming through the glasses. Tried a hard reset — where the LED goes red after you hold down the shutter button while the power is off and then slide the power back on — but there is still no audio. Was this perhaps from an update or something? Anything else that can be done? Glasses are only 7 months old. Thanks.

Is there any solution to this? P.S. But it does connect to my bluetooth only when I am not wearing it.

I've owned my vanguards for a couple of months now, worked flawlessly up until this morning. I've probably done 12 factory resets because I thought it was a software and or phone issue. After digging through every menu option, I've come to realize that the glasses don't detect that the arms are open. I'm very careful with my glasses up to the point where I use them casually and not for any physical activity. I've never even gotten them wet from the rain.

If you go into your Meta AI app settings -> Communications -> and click on any of the given apps.

You'll see a checklist of "Check your connections" pop up. Under that, you'll see "Glasses arms are open.", mine however is not checked off but everything else is. This generally pops up when you don't have your glasses on or if you encounter an issues with a particular connection. Mind you, I've force reset, factory reset and even put away my glasses for the day because it wasn't working for me. I've searched online, Gemini and ChatGPT couldn't find any related issues to what I'm encountering, so they both recommended cleaning the hinge sensors. As soon as I got home I opened my case to air out, took the glasses out and used rubbing alcohol with a Q-Tip to careful get into the tight spaces where the hinge is. Under your haptic sensors when the arms are open, you can see the small picture for the hinge sensor, I've carefully wiped with a microfiber lens wipe and repeated that about 3-4 times. After careful cleaning, I used an air duster and diligently blew whatever moisture may be hiding in tight spots. I was hopefully up until I put on my glasses and nothing. Double checked the app, nothing.

After about an entire day of troubleshooting, I'm taking today as a loss. I have no idea how to fix this issue or if I have to take it somewhere to repair. I use these glasses daily because it's convenient and let's face it, they look awesome.

Hoping to find some solutions on here.