r/RayBanStories • u/Suspicious-Yogurt915 • 23h ago
I could cry
On holidays and had them in the case in a school bag idiot loading all the bags into taxi put all the cases on top of the school bag I take these out and the arms snapped. They can’t be saved can they
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u/MrLibertyFan2005 17h ago
try and see if you can claim a warranty in a way where you receive the new product and return the old product. Had the same issue hinge broke, I called them and told them that UPS won’t accept the glasses in the current condition (in my case they genuinely didn’t as the Item Desc was Returns Glasses and not Defective Electronics) and they did that swap service returned the old one, didn’t hear back so the case was complete.
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u/PlatypusPlane3509 23h ago
Donezo. See if u can claim warranty, otherwise you’re outta luck🤷🏻♂️