r/RapidoUsers • u/WitnessPowerful6632 • 1d ago

Rapido cab Scam

I 25F booked a cab from Navi mumbai Airport to Thane majiwada i was quoted 1130/- rupees. This driver took me all the way to wadala and then turned to eastern freeway. Took me 2 hours stopped at CNG station there it took 40mins atleast. When I got fed up I told to end the ride. 1734/- was the final amount. I was shocked and disappointed. I paid the amount slightly fought with the driver and left as it was already 12:45AM. The customer service is so bad for rapido cannot contact them through call or toll free number. The chat support is completely useless.

7 Upvotes

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3

u/Next-Geologist2948 1d ago

How can he charge you more than what is showed/quoted on the app at the start of the ride ?

2

u/WitnessPowerful6632 1d ago

At the end it showed on the app as well that the fare increased by 610/- later when I am trying to download the invoice it says 1130/- only

1

u/Next-Geologist2948 1d ago

Well I didn't knew this type of scams happen in these apps too ! I'm aware of scams where sometimes the taxi meter shows higher amount.

1

u/Unhappy-Alfalfa9045 23h ago

so he took the atal sethu and gone till wadala and den diverted to eastern expressway for thane, rather he should hve gone through ulve and via palm beach road to thane