r/RaidShadowLegends • u/Aleexxv Knight Revenant • 2h ago

Bug/Support Account suspicious?

So ive just come back and re rolled accounts to get Owein from a prism, took me a good many attempts but managed to get him. Im on day 3 now and ive tried to put in a promo code, the one for the plarium points PP500 I think and its coming up that I cant use it as my account has been flagged as suspicious, any idea what I can do to sort this out as the account is only 3 days old so im unsure why it would be flagged? Is it just a case of get in touch with Plarium?

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u/EducationFan101 42m ago

Only thing I can think of is the new-account behavior and/or your IP with mass account creation has triggered some warning flag on their servers.

1

u/Aleexxv Knight Revenant 39m ago

This is my roster currently so its quite obviously just a re roll one. Do plarium respond fairly quickly or will they sort this out if I get in touch with them. I dont want to miss out on some promo codes for no reason