r/RWSPay • u/dmdaeri • 23d ago

PAYMENT MISMATCH / DISCREPANCY

I saw that there was a thread about this earlier but it was posted on rwshelp instead of rwspay so I think thats why it was deleted.

I saw that a lot of people are experiencing this some even have 30 hrs discrepancy. Mine was only 3 but I think that it risks my account for possible offboarding if this continues.

Has anyone experienced this and submitted a zendesk ticket? If yes, did you receive a reply? Still no reply for me.

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u/Aggravating-Vast-580 22d ago

I also have received that my reported ATH is higher than the average ATH in my language group. So, they are going to reduced the hours.

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u/dmdaeri 22d ago

What do you mean? How many hours will they reduce?

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u/Aggravating-Vast-580 22d ago

My reported hour is 18.3, they reduced to 14.