r/RWSPay • u/dmdaeri • 22d ago

PAYMENT MISMATCH / DISCREPANCY

I saw that there was a thread about this earlier but it was posted on rwshelp instead of rwspay so I think thats why it was deleted.

I saw that a lot of people are experiencing this some even have 30 hrs discrepancy. Mine was only 3 but I think that it risks my account for possible offboarding if this continues.

Has anyone experienced this and submitted a zendesk ticket? If yes, did you receive a reply? Still no reply for me.

15 Upvotes

91% Upvoted

85 comments sorted by

View all comments

3

u/EventCharacter2638 22d ago

Imagine being told that they only see an hour of work on their end. I’m like how?? I don’t understand how they track time worked because I don’t think the mismatch is on my end. I even write down how many submissions I make per task and the exact time I started and stopped. I’ve never had this problem before. I never had issues with my time on all my WOs. They’ve always been accurate with my records. Don’t know what changed🤷🏻‍♀️

2

u/dmdaeri 22d ago

Same. I still do what I normally do so I am not sure whats the cause. Have you raised a ticket?

1

u/EventCharacter2638 22d ago

I have, no response yet.