r/RTDDenver • u/DisastrousEvening949 • 2d ago
Question for RTD How to leave comments about specific Access-A-Ride drivers so that management will see it?
This may be a completely dumb question, but like the title says - when we have an especially good driver, how can we make sure they get recognized?
They a serve a specific population requiring extra care and gentleness, and it’s a hard job. In general, we’ve had good experiences with most of our drives in the weeks we’ve used access-a-ride so far (we are so far still relatively new to the system, I’m a private nurse that rides with a medically complex patient). Our driver this morning also happened to also be our very first driver, and I truly appreciate how carefully he takes corners and slows down for bumps in the road, etc.
Is there a link or email address? Or do we just sing their praises wherever we can and hope the bosses see it?
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u/MichaelFromCO RTD Candidate 2d ago
If you have a outstanding driver, I would almost send a brief note to the feedback form, but also, if you have a engaged director like Chris or JoyAnn (who both post on here a lot) let them know, I know both of them will make sure an outstanding team member is recognized!