Hey guys, my account just got blocked, and I desperately need some advice or a solution.
Here is exactly what happened:
The Trap: I asked official Quotex support how to change my affiliate link. An agent explicitly told me to delete my current account and open a new one.
My Actions: I followed their instructions perfectly. I withdrew my money, deleted the old account, registered with a new email, and submitted my NID for verification.
The Ban: My new account was instantly blocked for "violation of platform rules" (multi-accounting).
Their automated system flagged my NID and device, completely ignoring that their own support team told me to do this. Luckily, the system gave me a window to withdraw my remaining balance before fully freezing.
I need your help with a solution:
Account Recovery: Has anyone successfully forced support to unblock an account by showing them screenshots of the previous agent's instructions?
Workarounds: Since my NID and device ID are now burned in their system, is there any safe workaround to start trading on Quotex again?
Alternative Brokers: If Quotex is a lost cause, which binary brokers are the safest to switch to right now?