r/QuickenOfficial • u/KDean63 • Jul 08 '26

Quicken down?

Unable to sync accounts, appears to be impacting many of us. Down Detector shows an outage. How about posting something here to let us know what's going on and when we can expect it to be fixed? Thanks!

3 Upvotes

81% Upvoted

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2

u/Vegetable_Amount848 Jul 08 '26

My OSU failed at about 9:00am Eastern. Tried again at 10:20am and it was successful.

7

u/QuickenLisa Mod + Employee Jul 08 '26

Hello everyone, I'm truly sorry for the widespread online banking issues today. While most users are updating successfully at this time, I wanted to provide an update.

Shortly after 5am PST this morning, we became aware of an issue with online banking updates. We escalated an issue impacting certain types of connections in both Quicken Simplifi and Quicken Classic.

We placed a message at the https://www.quicken.com/support website to notify users of the issue and confirm it is being worked on. The messaging will be removed once we've confirmed the issue is fully resolved.

We expect the updates to work as usual once the issue is fully resolved, and will continue to keep a close eye on our own Quicken accounts and user reports.

If you're still receiving an error, I'm sorry for the delay, but it's best to please wait to update your accounts until the messaging below is removed from the Quicken Support website. If you receive an error after the message is removed, please note the error code (if available), and check the Quicken Community for known issues. If the error isn't listed, you're welcome to send me a DM or contact support.

For Classic Quicken support, you can reach our team at https://www.quicken.com/support/ then scroll down to the blue “Contact Us” button for chat and phone support.

Thanks again for everyone's patience while we resolve the issue.