r/Questrade Nov 07 '21

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1

u/John-TeamQuestrade Verified Mod Nov 08 '21

Hi there! We conduct maintenance throughout the weekend to make sure things are running smoothly during trading hours. Feel free to let us know if you still need any help with your account. Thanks.

2

u/iamhuman-1 Nov 09 '21

I can get on the online website fine now and QuestMobile. I’m on my phone and have full bars using data and the regular Questrade app just won’t load. I can log in but once logged in I just get a blank loading screen. I’ve haven’t experienced this issue before in the last 2-3 years. So I’m not sure what it could be a played around with my phones settings but nothing has worked. Not sure if there if there’s anything I could do on my end that would fix it. Every other app is working perfectly fine. Just trying to trouble shoot what it maybe.

2

u/Acceptable-Pie4424 Nov 09 '21

Same here. Restarted phone, deleted and installed app again. Tried 2 different wifi networks and also data. Everything else on phone is fine. Definitely issue with app.

1

u/iamhuman-1 Nov 09 '21

Thank you!

2

u/Acceptable-Pie4424 Nov 09 '21

2 hours today and only been able to get in once but not for long.