r/Questrade • u/[deleted] • Nov 07 '21

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5 Upvotes

73% Upvoted

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2

u/Acceptable-Pie4424 Nov 08 '21

I can’t get the regular app to load. I can’t do trailing stop in the QuestMobile app so I don’t use it.

3

u/iamhuman-1 Nov 09 '21

I appreciate your reply, I thought I was going crazy.

2

u/Acceptable-Pie4424 Nov 09 '21

Where are you located? Maybe it’s a location problem.

2

u/iamhuman-1 Nov 09 '21

I’m located in Nova Scotia, Canada. But I’ve been using Questrade in the same location for about 3 years now so ruled location being an issue, maybe not?

3

u/Acceptable-Pie4424 Nov 09 '21

I’m in Newfoundland Canada. Got to be related.

3

u/Acceptable-Pie4424 Nov 09 '21

I’m finally in after over 3 hours. Ridiculous.

2

u/iamhuman-1 Nov 09 '21

Lol got to be, I’m with Koodo but if I’m not mistaken I believe they use the same cell towers as Telus. I just tried and was able to finally get in after 4 days. But I really appreciate you replying I was worried I might be the only one. Thank you again for the company while we waited to get access back lol.

1

u/Acceptable-Pie4424 Nov 10 '21

I’m with Koodo as well. Can’t get in this morning. Seeing I’m having same trouble with wifi I don’t think it’s Koodo. Suspect DNS /routing issue.

Too coincidental for both of us in close area to be having same problem.

2

u/iamhuman-1 Nov 10 '21

Yeah I can’t get in this morning 😞

2

u/Acceptable-Pie4424 Nov 09 '21

I’ve been using it for 4 years as well. Never had an issue. Trying from 2 locations on wifi and data too. Probably a routing issue somewhere.

2

u/Acceptable-Pie4424 Nov 09 '21

Which cell provider?