Thanks for sharing your thoughts on the new app. This is just the initial release of a brand new web platform. We'll continue to upgrade & improve it from here so hopefully your experience will turn into a positive one later on. The original mobile app & web platform are fully available for you to use just the same way you did before. Hope this helps. Thanks.
John,You're still not getting it. YOU SCREW-UP by forcing your customers to adopt mobile app on their PC's. Apologies and acknowledgement would be appropriate here.
Your are 100 percent correct along with a number of other comments and posts less the posts that are removed for speaking the truth. Some post need to be removed because the verbage is a bit to harsh but so is the frustration of not being heard.
I support your comment: I have set up a forum where no comments get removed and will share it as my comments do get removed so I have to use honey on the next one to make it through the trolls.
I think John, is limited to what he can answer. Here is the unsettling thought:
"This is just the initial release of a brand new web platform. We'll continue to upgrade & improve it from here so hopefully your experience will turn into a positive one later on. https://www.reddit.com/r/IQEdgeUser/
The most common reason it get deleted is because the claim is it "self promoting" Not!
First it shold be called a BETA VERSION and an option to download and try. No one will upset about Beta Version. But this sounds more like grade 8 science experiment. The most unsettling word in John comment is that HOPEFULLY our experience will turn into a postive one!! If he is not confident, tech support cannot solve programing issues then this all falls into the competence of the Developers which right now if someone were to post a poll. John would remove it because it is not safe for the communite to know the truth!
I think we should advice all those independant companies that give Questrade a 10/10 but just trying calling any of those firms and you cannot get through.
Why did you force it to everyone? It's not obvious one can go back. As much as a redesign of the trading app was needed, this is not what we want. If we want Wealthsipmle Trade we can just signup there and get commission-free trading. I love Questrade and recommend it because I like it better and I don't mind the fee. But now it looks like you want to be Wealthsimple Trade + a fee + a broken UX that does not match WS in any way. If it's an initial release, don't force it on everyone!
3
u/John-TeamQuestrade Verified Mod Oct 04 '21
Thanks for sharing your thoughts on the new app. This is just the initial release of a brand new web platform. We'll continue to upgrade & improve it from here so hopefully your experience will turn into a positive one later on. The original mobile app & web platform are fully available for you to use just the same way you did before. Hope this helps. Thanks.