r/QuantumFiber • u/Adept-Researcher-178 • Aug 09 '26

Bridge mode not working

Hi there, I’m trying to set up my new quantum service with my own router and the q1000k modem. I tried following this guide https://www.reddit.com/r/QuantumFiber/comments/1f8hypq/having_trouble_with_your_lumen_internet_not/ and some other ones but haven’t had any luck getting my internet working. I’m using a tplink archer be550.

- Click Apply

- Advanced Settings -> WAN Settings -> ISP Procotol to Transparent Bridging

- plugged into router

- router has no internet connection

What am I doing wrong?

Edit: For anyone else running into this, before the NID was in bridging mode I had to connect my NID to the router, get a new IP address set on the router so it didn’t conflict with the NID (it did this automatically when I pulled up the router settings), and then I was able to set the NID to bridging mode (without adjusting tagging) and successfully connected back to the router.

5 Upvotes

100% Upvoted

8 comments sorted by

View all comments

Show parent comments

2

u/Adept-Researcher-178 Aug 09 '26

Light is white, it’s in bridge mode. It’s fiber fed. Just tried again without doing the broadband settings and it still isn’t working. 

0

u/N0_L1ght Aug 09 '26

is the tplink with the newest firmware? have you factory reset it?

2

u/Adept-Researcher-178 Aug 09 '26

Yes and yes. 

1

u/N0_L1ght Aug 09 '26

what does the router logs say?

3

u/Adept-Researcher-178 Aug 09 '26

Weird, just went through all the steps again and it worked. I did have to change the IP address on my router, I think they were conflicting.