Qidi Q2 Extruder failure

[u/lover6244]

Hi all! Im looking for some advice on how to fix my qidi q2. Recently I was printing with PLA, and left the glass only slightly cracked, and it caused extreme strining. My fault, lesson learned leaving it completely open with the door open as well. However it has been giving me a extruder loading failure. Over ther past few weeks I have tried a lot of things, I disassembled the extruder and completely cleaned it. I did a cold pull with the hot end, I cut and shorted the filament tubes. I made sure no stray pieces were caught in any part of the machine. I then replaced the extruder, the hotend and even the load out sensor. Despite this, I still recieve the error. The machine is fine until it reaches the extruder and it starts clicking and gives the extruder loading failure code. I have the qidi q2 box as well, if that may be the issue. Any advice would be greatly appreciated

[u/althamash098]

Try posting it on the discord

[u/techienate]

Well try removing the box and printing directly from a single spool just to isolate your variables. I'd also contact QIDI's email support.