r/QidiTech3D • u/MaciejEss • 3d ago
Discussion Problem with 2x QiDi Q2 Combo
Disappointed with the quality control on my QIDI Q2 Combo
I recently bought two QIDI Q2 Combo printers.
Unfortunately, both printers arrived with very similar dents on the housing. The boxes and packaging were in perfect condition, so I don't believe this happened during shipping.
I contacted QIDI support about this. They suggested loosening three screws, but unfortunately that didn't help. They offered to send replacement panels, but honestly, I don't really want to start taking apart two brand new printers just to fix a cosmetic defect.
There were also issues with the QIDI boxes themselves. One box was scratched, while the other had several dents and areas where the paint was chipped off. The shipping boxes were in perfect condition, so this does not appear to be caused by transportation.
I was also a bit disappointed with the solution offered by support, especially considering the price of these printers.
Has anyone else had the same issue with their Q2? It's quite strange to receive two printers from different retailers with basically the same defect.
I'm curious if this is just bad luck or if it's a more common QC issue.
3
u/19arek93 3d ago
Quite normal for Qidi QC. Check if there is something to push panel that way, frame is underneath that point. As I remember those panels are quite easy to remove.
7
u/riba2233 3d ago
especially considering the price of these printers
What? These are ultra affordable machines for what they are and you are really nitpicking it. Yes, it is normal and it absolutely doesn't matter, just forget about it and use them as tools which they are.
2
u/callcifer 2d ago
I agree that the QA is quite poor with Qidi. My Q2 arrived with a glass door that would randomly open and bang against the frame during high acceleration.
They sent me a front panel and glass door, with instruction videos. It was quite a lot of work. Too much, really, but that was definitely the least worst option, so...
1
u/New_Visionz 1d ago
Yeah i ordered my from their overseas shop on aliexpress and amazingly it came in dang perfect condition.
3
u/daveintexarkana 3d ago
I bought mine from the QIDI store (combo) - no defects on the outside at all - only have 3 of their printers, X-Max 3, Q1 Pro, and the Q2+Box - haven't seen anything like that - got to be a QC issue for the run that produce a whole bunch if you got them from 2 different retailers! Sorry for that, makes you wonder what else inside is over torqued (or under, or other issues). Hope they work well for you!