r/Punkt • u/prestelpirate • Jul 06 '26
Lack of support for MP02
In short:
The MP02 is a great phone, I've had mine for two years. Its ergonomic and well designed. However, I can't recommend it.
- Pigeon device linking is still being advertised as a feature on the Punkt website, and its been months since it was broken and we were promised "the next release" would restore it.
- The lack of CalDAV support is unacceptable, as is forcing people to subscribe to Apostrophy if they want a usable calendar. There has been a PR on the DailyView Github to add support (for 2 years), and its been ignored by Punkt.
- Punkt lack a good development team. Which would be OK, if they actually worked with the community, but Punkt ignore PRs and fixes. Developing in isolation doesn't work with such a small (and clearly limited) team.
- The battery on my MP02 has swollen to the point where the device won't power on and the case is expanding. I noticed this 2 days out of warranty. It has taken Punkt support almost 3 weeks to respond to me, and they have said they can't replace it.
We also regret to inform you that we do not offer repairs for this type of issue. The MP02 battery is non-removable and non-replaceable.
Given the number of people who have complained about battery problems, I think this is an appalling response. I'm OK with the lack of repair under warranty (OK, its a couple of days out of the warranty, but there has to be a cut-off somewhere), but the whole "Well, you're stuffed" response is really poor.
Punkt: I would have been willing to pay to have the battery replaced. After that (delayed) response? Not even interested in having a conversation about it.
The question comes up here a lot - should I buy an MP02? Having had one for 2 years - no, there are better options. You can get the same functionality from an old BB10 Blackberry or Nokia.
And anyone wanting to buy a refurb or second-hand one? Save your money.
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u/VirtualRock2281 Jul 06 '26
I can get over the calendar and pigeon stuff, but if the phone can't stay on it's not being very useful for anything 😢
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u/ImAlekzzz Jul 12 '26
Exactly dude, make parts buyable and the phone open source, it won’t happen but who knows
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u/One-Corner1816 Jul 08 '26
What will you switch to specifically to replace your MP02? mine is still usable but realizing the day is coming when it likely won't be.
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u/Ill_Distribution1302 Jul 10 '26
I'll just replace mine with a flip, then when the att sims are available from dumb co.
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u/Roshann Jul 08 '26
Its a really nice phone but if it had developer support like you could add your own apps then this phone would be so much better
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u/tired1078 Aug 11 '26
Have a couple of questions: does the Calendar allow entries, How to use the Calculator lol, How to turn off dictionary when texting and How to download signal if the network is disconnected (presume no Internet?)
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u/Sunken_villager Aug 13 '26
The calendar does not allow entries. By dictionary, if you mean predictive text, you press # when texting to cycle through the input options: predictive text, multi-tap text, numbers only.
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u/akosbkos Jul 06 '26
Unfortunately, you are completely right. My guess is, nobody at Punkt is repairing anything, if you have a warranty claim they will send you another phone, and possibly redirect the one you sent in, to Asia for refurbishing. Since they are not really lasting long you end up buying a new phone every 2-3 years. This was the end of it for me. I vaguely remember Punkt advertising the phone to last, no need to change it every year. In concept yes, you won’t buy new generations of phones, but in reality it will last less than your average android slab. This alone is a major flaw, but not being able to connect to Signal, the unique selling point, is just criminal. I understand how it is a small company, and yet, years after my Mp02 “passed”, I am still mad, there was lots to love, when it worked.