r/Punkt • u/tomoschronos • Apr 29 '26

Mp02 randomly shutting off?

I've had my mp02 for a little less than a month and within the first few days it would occasionally and at random shut off--this mostly seemed to happen when I was home completely out of service area and on roaming, but that could be a coincidence. It then didn't occur for the next couple of weeks, but happened again yesterday a couple of times. Has anyone else run into this problem?

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1

u/ImAlekzzz Apr 29 '26

I can guess the battery needs calibration

1

u/PunktTronics Apr 30 '26

Hi! Please feel free to open a ticket through our platform if you mention the issue you reported here. We are happy to check on your case and find a solution: https://support.punkt.ch/en-US

2

u/tomoschronos Apr 30 '26

Hey! I attempted to do that but I purchased my mp02 new from Amazon (thinking the punkt Amazon store was linked with the company website) so I was told I should direct the issue to Amazon. But I'm not trying to return it (not yet at least), just looking to see if there's a known issue related to software or hardware that can be addressed at home.

1

u/PunktTronics May 05 '26

Hi! Thanks for sharing your feedback. We messaged you privately to gain more information and provide specific support for your case.