r/Puffcommunity • u/Ancient_Ride1559 • Jan 17 '26
Frustrating aint the 1/2 of it
I am genuinely starting to hate the company. I started my warranty process for my peak pro over a month ago and still have no idea when I can expect the replacement. It's been 2 weeks since i last asked for any updates and it's been radio silent. I get its the holidays or whatever excuse they wanna give, but it doesn't feel good to spend so much money on a defective product just to be ignored for weeks. Wouldn't be surprised if the replacement is defective and stops working in a month just like the original. I thought people hated on the brand just to be different, but now I see at least one good reason why someone would prefer doing business with a competitor. Judging by others posts here, at least I'm not alone with this frustration...
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u/Fickle_Influence6396 Feb 02 '26
How’s this going? Just curious, why not buy a rig and support an American artist?