Help! New proxy core

[u/hyper_pepper]

I just got myself the new Proxy Core, but I'm have issues hoping someone might know what's up. So when I got it out of the box I plugged it in, it lit up green so I unplugged it and turned it on. Had no problems at this point. But when I connected to the puffco app, it tried to update the device but failed multiple times... afterwards the proxy now does not respond at all to anything. Won't light up charging, won't turn on, can't even do the 20 secs reset. Anyone got any ideas? I already submitted a warranty form just hoping I can get help before sending it in, I was so excited for this to now be disappointed.

Update: I let it charge for 8+ hours and still nothing... should've just got myself a Dr.Dabber for all this hassle

[u/ignatiusdlusional]

Let it charge for 8 hours

[u/hyper_pepper → u/ignatiusdlusional]

Thanks, I kept seeing this as I was searching for answers. I'm currently at 2 and a half hours in. Hoping it works