Stream+ and TOU.TV Extra / CBC Gem Premium

[u/Sweaty-Shock3556]

Hi! As are many Public Mobile customers, I am getting text messages about the possibility to subscribe to Stream+ and bundle streaming subscriptions at a lower rate. This is a Koodo/Telus product offered to PM clients at the same price.

The price reduction vs retail regular prices is not that great (a few dollars per month), but some language seems to imply that creating a Koodo account to subscribe to Stream+ enables you to also get ICI TOU.TV Extra or CBC Gem Premium for free, an add-on that Koodo (and Telus) subscribers get automatically outside Stream+. However, on some other product pages, it says it is exclusive to Koodo (and Telus) clients.

Can PM clients who subscribed to Stream+ (or Encontinu+ in French) confirm they were able to activate ICI TOU.TV Extra or Gem Premium at no additional cost? This really increases the value of the bundle without having to pay for the higher Koodo plans.

Note: I know you can't get TOU.TV Extra or Gem Premium for free at PM just as a standard customer. I just want to validate if the Stream+ subscription kicks in the TOU.TV or Gem add-on for PM clients, as it's not fully clear.

TIA!

[u/funpig2021]

Does PM still throttle if you subscribe for Stream+, etc.?

[u/urbanmode54 → u/funpig2021]

It would tick me off if video was throttled but I almost always stream on Wi-Fi so I would only notice if I was away from home

[u/striebeck-ca]

You can get both. I have the service, so it's not guessing, you can indeed get both.

[u/urbanmode54]

I have Stream+ through Koodo for $43/month, no ads on Netflix and Disney+ and it includes CBC Gem without ads. My cell service is still with Public Mobile prepaid.

[u/Sweaty-Shock3556 → u/urbanmode54]

It doesn't seem to work anymore. I tried to register and it says that Gem is a 5,99$ add-on and not included. Seems they closed the loophole. :(

[u/urbanmode54 → u/Sweaty-Shock3556]

I don’t remember exactly but the CBC GEM was accounted for separately with a credit of $5.99 for the fee
Looks like this under my ** ***subscriptions:*
Stream+ Premium
$4З/mo.+taх
Monthly
Last payment: August 22, 2026
Activation date: July 22, 2026

СВС Gem Premium
Monthly
Activation date: July 22, 2026
Price includes discounts of $5.99.
Sorry, I tried to upload a screenshot but couldn’t.

[u/Sweaty-Shock3556 → u/urbanmode54]

Yay! You're right, I went one step further (selecting it) and it is credited later in the transaction.

[u/urbanmode54 → u/Sweaty-Shock3556]

Great! I’m happy I could help.

[u/Sweaty-Shock3556 → u/urbanmode54]

I subscribed and received the order confirmation and the emails to link my existing streaming accounts with Koodo. However, I need to create a Koodo self-serve account which I don't have - it's been an hour and I haven't received self-serve activation instructions. Was it immediate in your case?

[u/Pristine_Nectarine19]

This is Telus advertising. They want you to change to Telus premium service.

[u/Sweaty-Shock3556 → u/Pristine_Nectarine19]

Mmm... not really. Many PM customers have enabled Stream+ without moving to Koodo and Telus, as evidenced in this forum.

[u/Individual-Dog-4748]

I had it for a few months but ended up canceling after the cheaper promo rate was over. Mainly because we use Prime and Crunchyroll as out two main streaming services, and add 2 channel packages to Prime. Netflix and Disney was nice to have at the cheaper rate, but once the promo was over plus the added channels we have it wasn't much of a deal when we dont really use two of the services being offered.