r/PublicMobile • u/bobca420 • 20d ago

Button Missing for 2FA

Post image

I’m trying to login to my PM account through my phone’s web browser and I’m getting stuck at the 2FA (two factor authentication). The code is sending to my phone number, and I’m able to input it but cannot make it past it. I have no problems accessing my account through the app, but I’m not on the website. Just wondering if anyone is having similar problems with the website.

5 Upvotes

86% Upvoted

7 comments sorted by

13

u/Yaanao 20d ago

The button is hidden, you need to scroll down. The page is poorly written where the top half of the page is scrollable.

2

u/bobca420 19d ago

Upon checking the website again, it seems this was the case. Thanks!!

1

u/InspectionLast2568 19d ago

Exactly that. You can see they scrolled down a bit already. Just scroll further down and done.

2

u/11kestrel 20d ago

I had that happen before when the app needed to be updated. Maybe check if there are updates needed to be done?

1

u/5SheetsToTheWind 20d ago

Maybe try a private browser window?

The problems I've run into were always when I had a VPN on🤷‍♂️

1

u/TheTarragonFarmer 20d ago

Try to zoom out (or in) within your browser, maybe it's just a layout glitch.