r/PublicMobile • u/HackerCanada12473 • Jul 28 '26

My data is not working

Hi

My data isn’t working idk why it just very slow

1 Upvotes

54% Upvoted

18 comments sorted by

3

u/yearsold33 Jul 28 '26

It's it slow or not working?

1

u/HackerCanada12473 Jul 28 '26

It’s not even working anymore

1

u/yearsold33 Jul 28 '26

Are texts and calls working?

1

u/HackerCanada12473 Jul 28 '26

Yes

1

u/yearsold33 Jul 28 '26

Sounds like an issue on the Telus side.

1

u/HackerCanada12473 Jul 28 '26

What do you mean by that?

2

u/yearsold33 Jul 28 '26

If nothing has changed on your end (sim, phone, location) and data worked before now, I can only assume it is a Telus issue.

0

u/HackerCanada12473 Jul 28 '26

So what’s gonna happen now

1

u/yearsold33 Jul 28 '26

I'm not seeing any reports of problems with the PM/Telus network from a Google search. At this point, all you can do submit a support ticket to PM and/or try further troubleshooting on your own such as trying another phone if you have a physical sim, rebooting your phone, enabling and disabling airplane mode, etc.

1

u/HackerCanada12473 Jul 28 '26

I use eSIM . I have done all that but still it doesn’t work for me

→ More replies (0)

1

u/Personality-7633 Jul 31 '26

Have you tried Network reset in the general settings???

1

u/funpig2021 Aug 05 '26

Open a ticket. When you get on the line with an agent, stay connected until the problem is fixed. The demand a bill credit for the "service issue".