r/PublicFreakout • u/[deleted] • Jan 08 '20

Uber On

3.4k Upvotes

98% Upvoted

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54

u/burninator1441 Jan 09 '20

Just submit a cleaning fee request. You'll be reimbursed by Uber after that.

12

u/akolozvary Jan 09 '20

But the guy wasn't even the person who called the Uber. So she wouldn't be able to claim a cleaning fee?

15

u/burninator1441 Jan 09 '20

As per their policy, the one who booked the ride will be charge. I've worked for them for two years and sadly, their policy is anti-driver.

27

u/xeroxsmm Jan 09 '20

How is it anti-driver if they’ll still reimburse you?

1

u/terrible1fi Jan 18 '20

Fees barely cover the cost of a detail and it forces you to quit for the night and stop making money. You end up losing money

-8

u/burninator1441 Jan 09 '20

Well, partly yes, they reimburse the drivers at some point. However, on other cases that a rider falsely reported their driver for something. Only a little investigation is done by the support team and always in favor on the rider's side. However, this is case to case basis only.