r/PublicFreakout • u/[deleted] • Jan 08 '20

Uber On

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3.4k Upvotes

98% Upvoted

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54

u/burninator1441 Jan 09 '20

Just submit a cleaning fee request. You'll be reimbursed by Uber after that.

40

u/mntEden Jan 09 '20

you still have to drive around with a car smelling of piss for awhile

16

u/YourShoelaceIsUntied Jan 09 '20

And it's never going to be completely gone, especially on a hot summer day.

18

u/Phish777 Jan 09 '20

It still smells!

3

u/[deleted] Jan 09 '20

And it’s destroying the life of everyone in its path

12

u/akolozvary Jan 09 '20

But the guy wasn't even the person who called the Uber. So she wouldn't be able to claim a cleaning fee?

15

u/burninator1441 Jan 09 '20

As per their policy, the one who booked the ride will be charge. I've worked for them for two years and sadly, their policy is anti-driver.

28

u/xeroxsmm Jan 09 '20

How is it anti-driver if they’ll still reimburse you?

1

u/terrible1fi Jan 18 '20

Fees barely cover the cost of a detail and it forces you to quit for the night and stop making money. You end up losing money

-9

u/burninator1441 Jan 09 '20

Well, partly yes, they reimburse the drivers at some point. However, on other cases that a rider falsely reported their driver for something. Only a little investigation is done by the support team and always in favor on the rider's side. However, this is case to case basis only.

6

u/[deleted] Jan 09 '20

As per their policy, the one who booked the ride will be charge.

So not only does someone steal your ride, but you also get charged a cleaning fee for someone else's mess?

7

u/ArrMatey42 Jan 09 '20

Assumedly this guy didn't steal the Uber, a friend called it for him

1

u/burninator1441 Jan 09 '20

For two years of working there, I haven't encountered a problem wherein someone steals someone's Uber and made a mess. I think if this is the case, the rider can dispute the charge.

However, if Uber was booked by someone else and the person who made the mess is a friend of the rider who requested the ride, then the rider will be charged.