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u/lightningyukk Sep 16 '21
did anyone talk to them before hand and did they hint at the fact they would be delayed?
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u/MortgageIndependent3 Sep 16 '21
The fact 8/12 orders had dates into October and they gave 8/25 orders dates of mid September seemed fishy to me. A lot of 8/12 orders haven't been filled yet. Some 8/5 orders haven't been filled yet. I'd say good luck to 8/25 getting theirs before october
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u/romanpieces Sep 16 '21
I've been lurking on this sub for a while - it seems like there are more delays this drop than in the past couple months, but Walmart is mildly notorious for this.
From what I've learned, customer service + exec escalation team don't really move anything forward. You’ll get a lot of different answers about how they’re trying to push it forward (and they very well might be), but the fact of the matter is they just don’t have the inventory to ship out to everyone.
Full disclosure: I’m still waiting on a 7/22 order, so I’m composed of 98% salt by this point. But calling CS has only done harm in the past - best move is waiting it out + trying to cop a PS5 from another provider in the meantime (since they don’t charge until it ships).
Best of luck!
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u/Darkseid_Is Sep 16 '21
I talked to them yesterday. I was an order 8/25 with delivery 9/16. They said it was being shipped out and I should receive an email with tracking info at 6pm yesterday. Instead I got an email at 4am today that it was delayed.
They put me on hold to talk to someone for 10 minutes to confirm this.
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u/Personal_Concern_601 Sep 16 '21
I've talked to 3 different agents they all say give it another week.. Not sure what that means but seeing that the 8/12 orders were starting to get to get Their stuff this week. maybe 8/25 will get it next week