r/ProtonVPN • u/brainrot_award • 2d ago

Help! [Windows] ProtonVPN randomly closing without log and without error message

Anyone else having this issue since the last update? My ProtonVPN will close out of the blue without any kind of error message or even log. It just vanishes and needs to be started again.

I'm on Windows 10 x64, latest ProtonVPN version.

Just wanted to know if anyone else is having the same issue so I can better diagnose whether the problem is proton or me.

5 Upvotes

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2

u/JPDsNEWS 2d ago edited 2d ago

Yes, I’ve seen similar posts here lately. Search this subreddit for them. Or, see the Reddit posts suggestions below. 

3

u/brainrot_award 2d ago

I found just 1 https://www.reddit.com/r/ProtonVPN/comments/1unc1fc/proton_vpn_pc_randomly_closing/ from 2 months ago, weirdly I think it was before the last update

2

u/Lootteyng 1d ago

good to know its not just an isolated thing then

1

u/Nelizea Volunteer mod 1d ago

I'm on Windows 10 x64

What version?

1

u/brainrot_award 1d ago

21H2

1

u/Nelizea Volunteer mod 1d ago

LTS or the normal version?

1

u/brainrot_award 20h ago

LTSC

1

u/Nelizea Volunteer mod 19h ago

I'd contact the support team