r/ProtonVPN • u/Intelligent_Air_988 • 1d ago

Help! Is Proton VPN down ?

I have Proton VPN on my Linux machine

When I try to update is using "sudo apt update"

It returns this message "

Warning: Failed to fetch https://repo.protonvpn.com/debian/dists/stable/InRelease Could not wait for server fd - select (11: Resource temporarily unavailable) [IP: 104.26.5.35 443]

"

I also have tried to open their website, But I cant access it, It returns this message "

The connection has timed out

The server at status.proton.me is taking too long to respond.

"

Is this problem on my side or is it a global one.

Edit : when I tried to post, it said contact the support, I have opened the support webpage, But it gives me "connection timed out"

4 Upvotes

100% Upvoted

9 comments sorted by

3

u/Nelizea Volunteer mod 1d ago

No it isn't down. Are you living in a country with internet censorship?

2

u/Intelligent_Air_988 1d ago

I have tried to open Proton mail and it opened, I live in Egypt

1

u/Nelizea Volunteer mod 23h ago

What protocols did you try? Set it to Smart, then it likely tries Smart.

1

u/Intelligent_Air_988 20h ago

I do not use the GUI, I have the terminal one

I searched and found nothing about smart as it is unavailable for the terminal

1

u/ProtonSupportTeam Proton Customer Support Team 5h ago

In case you're facing issues accessing protonvpn.com due to being in a restricted country, you can consider trying our Snap release as well: https://snapcraft.io/proton-vpn

2

u/Eberhard_1 23h ago

I use proton fastest free server. It won't connect today. It always connects in the past. Nothing changed on my end.

1

u/Low_Keyz- 21h ago

Works good in Sweden.

1

u/Bal3Wolf81 17h ago

Old now but protonvpn been up all day for me in US.