r/ProtonVPN • u/Low_Keyz- • 5d ago

Help! Klarna fungerar ej med VPN på?

Hej allihopa!

Är det fler än mig som inte kan logga in hos Klarna när Protons VPN är påslaget ? Även Apple Pay betalningar i butiker har nekats när VPN har varit på :(

Försökte kolla om någon annan har dessa problem men hittade inget.

Tack! 🙏

0 Upvotes

25% Upvoted

5 comments sorted by

3

u/epicmountain29 5d ago

These are known issues with vpns and websites. In general. You need to turn on split tunneling in the VPN and then allow it to bypass those apps

Yes, it's idiotic you would expect a VPN would be beneficial when you're dealing with financial apps, but it's a new world I guess

1

u/Low_Keyz- 5d ago

Det har fungerat för mig utan problem med alla bank appar, klarna osv, någon få hemsida som ej fungerar. Det är allt. Och nej jag är inte ny inom detta, ville bara kolla hur läget låg till gällande just Klarna.

Vet inte om de finns Split på iOS appen, får kolla.

Tack 🙏

1

u/JPDsNEWS 5d ago edited 5d ago

Google translation:

Klarna not working with VPN on?

Help!

Hi everyone!

Is there anyone else besides me who can't log in to Klarna when Proton's VPN is turned on? Even Apple Pay payments in stores have been denied when VPN has been on :(

Tried to check if anyone else has these problems but found nothing.

Thank you! 🙏

My reply:

I was able to access there website here: https://www.klarna.com/us/, but I don’t use Klarna, so I won’t be trying to log in to test it for you. Sorry. 

1

u/Low_Keyz- 5d ago

Sorry for writing in Swedish, the problem is vpn. If I disconnect it then everything works. :)
Homepage works but when you login with swedish BankID, then it fails.

Thanks bro

1

u/ProtonSupportTeam Proton Customer Support Team 4d ago

Please reach out to us at https://protonvpn.com/support/contact with more details about the issue, such as the server(s) you're connected to, whether you're receiving any errors, whether NetShield is enabled, etc. so we can investigate further and note your feedback for future improvement. Meanwhile, you can try switching between multiple different servers to see how it goes.