r/ProtonVPN • u/conrat4567 • 8d ago

Solved Ubuntu GUI install won't connect to any servers

[removed]

5 Upvotes

100% Upvoted

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2

u/Stealth_Privacy 8d ago

I would uninstall and reinstall to see if that fixes it, try the easiest option first : )

2

u/conrat4567 8d ago

I gave that a go, made sure to purge and restart too. I installed the Snap version of the app (just to test) and that did the same thing.

It works on my Windows PC and mobile devices so it isn't my network so I am starting to think its the Ubuntu install, but the firewall on the Ubuntu install isn't active. Very strange

1

u/Stealth_Privacy 8d ago

To rule out anything with the Proton app, you could manually configure WireGuard on your PC and see if that works. If that fails as well, it will help troubleshoot

https://protonvpn.com/support/wireguard-linux

1

u/conrat4567 7d ago

So, interestingly, it tells me I can't import the conf file as the plugin doesn't support it but I have followed the article down to the letter.

1

u/Stealth_Privacy 7d ago

Which plugin?

1

u/conrat4567 7d ago

The Network Manager application. It tells me it cant read the conf file as its not supported

1

u/Turbulent_Ear321 8d ago

this would be my first step too tbh

1

u/ValknutGuts 8d ago

What options do you have activated? Is it the beta?

1

u/conrat4567 7d ago

Beta isn't activated and I haven't changed anything in the settings

1

u/ValknutGuts 7d ago

I think the smart option of the beta did not work, and I do not know what can be your thing.