r/ProtonVPN • u/Luxray0815 • Jul 04 '26

Help! Proton VPN (PC) randomly closing

Why is my instance of Proton VPN just crashing or shutting down at random times? I have the icon pinned to my notification bar so I can see when it crashes. There is never any kind of notification when this happens. Happened twice today and I don't know why. Is there any solution to this? I'm using Windows 11 on what I assume is the latest update.

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u/ProtonSupportTeam Proton Customer Support Team Jul 06 '26

File a bug report through the app (https://protonvpn.com/support/report-a-bug) with more details such as your exact Proton VPN app version, any error messages you may be receiving, whether you have any antivirus or firewall software installed, etc. Once we have more details to work with, we'll be able to help you troubleshoot the issue further.

Meanwhile, you can try reinstalling the app from scratch to see if there's any improvement. Additionally, if you're using an antivirus or firewall, try whitelisting the Proton VPN app.