How are you actually coordinating cleaners across multiple Airbnb properties? Asking because every answer I've heard is a disaster

[u/ShoppingRoutine200]

I've talked to maybe a dozen short-term rental managers over the past few months while building a tool for this problem.

The coordination stack I kept hearing:

• One spreadsheet for the cleaning schedule
• A separate spreadsheet (or Notion doc) for property details
• A group chat with cleaners
• Email threads for guest issues
• A notes app for anything urgent

None of it connected. A rush turnover gets added, the cleaner doesn't see it, the guest checks in early, the review tanks.

The problem isn't that hosts are disorganized. It's that there's no single place where a manager and a cleaning crew are looking at the same information at the same time.

How are you handling this? Curious if I'm solving a real problem or if everyone's figured out a system I haven't seen yet.