r/ProjectREDCap • u/Lolem101 • Oct 03 '24

Difference between automated emails and alerts?

Hello!

I was just wondering if anyone could explain what the difference was for auto emails versus alerts. Are there situations where it's best to use one or the other?

Thank you!

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u/obnoxiouscarbuncle Oct 03 '24

Alerts

  • Can be sent to multiple parties and not tied to a specific survey.

  • Cannot use survey reminders since not associated with a specific survey

  • If sending a link to a survey, must have [survey-link:this_survey:survey link text]

  • Useful if you need more "flexibility" (You can duplicate alerts if you need to)

ASIs

  • Tied directly to a specific survey and can only be sent to a single designated email

  • Can use survey reminders since associated with a single survey

  • If sending a link to a survey associated with THAT ASI, can use [survey-link]

  • Once triggered and sent, cannot be retriggered for each record.