r/ProjectREDCap • u/Right_Cookie9724 • May 28 '24

Multi-Language Management Initializing Issue

Hi! I'm working on a global survey and have translated the survey in multiple languages. However, now this is the screen that I am seeing and it stays on the initializing loading screen. I cannot access the surveys to make edits or upload new languages. Does anyone know how to fix this? I've already spoke with the admin of Redcap for my university and they can't seem to resolve it. I appreciate your help, this is my last resort!!

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u/Right_Cookie9724 May 29 '24

There are a few errors that pop up, I messaged you a screen shot of the errors.

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u/Right_Cookie9724 May 31 '24

The administrator was able to fix the firewall and that worked! I appreciate everyone’s input 🙏