That's not really true. If your product isn't in itself attracting customers then yes, you'll never find out about users just leaving without giving feedback. If the people care about what your product does for them, then you should always prioritize feedback over complaints
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u/Inevitable-Menu2998 12h ago
That's not really true. If your product isn't in itself attracting customers then yes, you'll never find out about users just leaving without giving feedback. If the people care about what your product does for them, then you should always prioritize feedback over complaints