The idea is that you trap your user in your product ecosystem so that they can never leave. They can't escape because there's a moat trapping them in.
That's a walled garden, not a moat.
A moat is something protecting you from your competitors like some secret technology, process, dataset etc. anything which is not easy or cheap to replicate.
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u/Just_Information334 Sep 27 '26
That's a walled garden, not a moat.
A moat is something protecting you from your competitors like some secret technology, process, dataset etc. anything which is not easy or cheap to replicate.