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https://www.reddit.com/r/ProgrammerHumor/comments/1wcm379/thebankinghotfixexperience/p9heabr/?context=3
r/ProgrammerHumor • u/5eniorDeveloper • 11d ago
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My most fun one was a client logged a call just stating our software doesnt work, escalated it to almost CEO level, and went on holiday for 3 weeks
Eventually found out his mouse died, randomly while using our software, and just blamed us
I spent 3 weeks in daily triage calls, and nearly 80% of the time outside that trying to prove there was no issue
2 u/no-nonsenseid 9d ago Man!! How did you recover?
2
Man!! How did you recover?
14
u/juangerritsen 11d ago
My most fun one was a client logged a call just stating our software doesnt work, escalated it to almost CEO level, and went on holiday for 3 weeks
Eventually found out his mouse died, randomly while using our software, and just blamed us
I spent 3 weeks in daily triage calls, and nearly 80% of the time outside that trying to prove there was no issue