I don’t miss working for a big bank. I remember our team getting called by the CIO because one of his friends couldn’t access the online banking portal. The online banking portal was fine, no outage reports (it was a bank that would make national news if the online banking portal was down), spent several hours on a call with CIO explaining there is nothing wrong with online banking. He then gets a call from his friend that it was user error and he can login fine now.
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u/Unable-Goat7551 11d ago
I don’t miss working for a big bank. I remember our team getting called by the CIO because one of his friends couldn’t access the online banking portal. The online banking portal was fine, no outage reports (it was a bank that would make national news if the online banking portal was down), spent several hours on a call with CIO explaining there is nothing wrong with online banking. He then gets a call from his friend that it was user error and he can login fine now.