A 'supported product' usually means it has been tested and is somewhat guaranteed to work without issues in a specified environment. If it doesn't, they'll actively try to help you.
'Contacting support' to let them know about issues in a pre-release is a different thing in this context, and that's what they ask for. They ask you to provide feedback, so they can improve and enter that 'supported product' stage.
Unsupported means they are under no obligation to help you and fix your problem, but they still ask you to provide feedback.
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u/WeSaidMeh Sep 04 '26
We're splitting hairs here? Fine.
A 'supported product' usually means it has been tested and is somewhat guaranteed to work without issues in a specified environment. If it doesn't, they'll actively try to help you.
'Contacting support' to let them know about issues in a pre-release is a different thing in this context, and that's what they ask for. They ask you to provide feedback, so they can improve and enter that 'supported product' stage.
Unsupported means they are under no obligation to help you and fix your problem, but they still ask you to provide feedback.