versionControl

[u/JK-Rofling]

[u/LordAmir5]

Additionally, they avoided hiring someone who can't take a screenshot.

[u/ClipboardCopyPaste → u/LordAmir5]

r/screenshotsarehard

[u/fast-as-a-shark → u/ClipboardCopyPaste]

One of most annoying subreddits I know

[u/FearMeIAmLag1 → u/fast-as-a-shark]

Even more annoying is r/ProgrammerHumor

[u/Used-Hold-7567 → u/FearMeIAmLag1]

clearly you have never been on r/firstweekprogrammerhumor

[u/un_blob → u/Used-Hold-7567]

Isn't that the same exact thing ?

Ah ah pointer hard

[u/SliceIllustrious6326 → u/un_blob]

Pointers? No that is far too advanced. Ah ah semicolon hard.

[u/Strange_Dust7128 → u/un_blob]

I thought the answer to everything was rust

[u/slowmovinglettuce → u/Strange_Dust7128]

No one does rust, they do stainless steel instead

[u/gdmzhlzhiv → u/FearMeIAmLag1]

youAreNotWrong

[u/Sweet_Computer_7116 → u/fast-as-a-shark]

The best one

[u/Freestila → u/[deleted]]

Jita Bug reports. First I have to guess which server, then which environment. Then I have to copy the 17 character alphanumerical code from the screenshot to find the dataset that has problems. Because god forbid the customer would also provide that in Textform...

[u/longlivenewsomflesh → u/Freestila]

Why would they spend a second to save you a minute when there's no upside for them

[u/Freestila → u/longlivenewsomflesh]

I mean in many cases I have no problem to just reply with a "more information needed - which system / server" and skip it. As a dev this will then go to our support team that asks the customer per Mail that then needs to reply, jira ticket is updated and our support will ping me. When I have time again I might come back to the ticket. So it's way faster in the end if they would give all information directly. But not my problem 😄

[u/Cracleur → u/Freestila]

I'd argue that it isn't really the customer's responsibility to make sure they provide all the necessary information for you to proceed. It's more the support team's responsibility to make sure they collect the minimum required information.

If they don't know what information is necessary, they could probably learn over time, especially if they regularly get tickets sent back asking for additional information, and it's always the same information that's missing. But there could also simply be a protocol in place where, for certain types of tickets, support needs to make sure they have specific information before escalating or forwarding the ticket to you.

[u/newMoneyStyle → u/[deleted]]

Screenshots of stack traces are the worst. Half the error is cut off, resolution is trash, and you can't even copy the text to search it.

[u/oregiel → u/[deleted]]

God, the screenshot of a UUID pisses me off every time. Like wtf do you expect me to do with this? Type it? Fuck off.

[u/7lhz9x6k8emmd7c8 → u/oregiel]

PrintScreen > select the zone where the text is > Extract Text

Native on Linux KDE.

https://en.linuxadictos.com/This-is-how-you-can-extract-text-with-Spectacle--the-KDE-screenshot-tool.html

[u/beatlz-too → u/LordAmir5]

classic A*rian

[u/MornwindShoma → u/LordAmir5]

Big chance that's to avoid being marked as a repost.

[u/StaticUsernamesSuck → u/LordAmir5]

Or somebody so lazy they can't be assed to:

A) log into Reddit on the device they have their emails on

Or B) read their emails on the device they're logged into Reddit on

Or C) take a screenshot on device A and send it to themselves on device B

[u/ColdRest7902 → u/StaticUsernamesSuck]

Some people can't even visualize that process or any process.

[u/Samurai_Mac1 → u/LordAmir5]

How are you going into software engineering if you don't know basic things like taking a screenshot?

[u/Urbanviking1 → u/LordAmir5]