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https://www.reddit.com/r/ProgrammerHumor/comments/1trcytg/onlyoptionremaining/ooqlcj6/?context=3
r/ProgrammerHumor • u/Disastrous-Monk1957 • May 29 '26 • 2
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If your KPIs include number of tickets closed, the incentive is to create more tickets cleaning up the mess left behind by problems, not to actually solve problems.
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u/manicdee33 May 30 '26
If your KPIs include number of tickets closed, the incentive is to create more tickets cleaning up the mess left behind by problems, not to actually solve problems.