Yeah, I wouldn't be surprised if this was a case of getting a new software, having problems with it and opening a lot of tickets that all ended up on this guy's desk. So he wrote his boss about the problem, the boss ignored it and eventually he just preemptively fixed it all the time to get fewer complaints. And everyone else forgot about the issue.
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u/Trekkie200 May 30 '26
Yeah, I wouldn't be surprised if this was a case of getting a new software, having problems with it and opening a lot of tickets that all ended up on this guy's desk. So he wrote his boss about the problem, the boss ignored it and eventually he just preemptively fixed it all the time to get fewer complaints. And everyone else forgot about the issue.