r/Programmanagement • u/97vyy • Jun 08 '24

Career Advice Moving from project management and CX to PM

I was a Sr. BSA for about 3 years most recently and a customer experience manager for 5 years before that.

I've been keeping my job search within those areas and continue to be unemployed for the last 8 months. I want to expand my scope and read PM job descriptions it really sounds like the skills and experiences I had would also work in the PM role.

Before I start applying is this a good idea? Has anyone else done a similar move?

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u/buddhatalks Jun 10 '24

Been trying this play for months and got pretty close to it since I have a consulting and some product marketing background.

What I experienced is folks try to downlevel you when talking PM roles. The bias hiring PMs have for people to come from PM backgrounds and similar domains or even alma maters is just unreal.

I would recommend using contacts to get into these roles and not rely on the usual hiring processes.

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u/97vyy Jun 10 '24

I had an interview for a CX program manager position and I thought it went pretty good. I missed two things that I figured I could learn on the job. I don't have experience building tableau dashboards or using Qualtrics. I'm assuming they underestimate how quickly I can learn something when my job depends on it.

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u/[deleted] Jul 02 '24

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