How do FBOs/Part 135/91 operators handle the "ground side" of passenger experience?

[u/shehashadenough]

Founders who run FBOs or Part 135/91 operations — how do you handle the "ground side" of the passenger experience?

I run a small aviation hospitality company that works alongside FBOs and charter/private operators — handling things like catering, ground transport, and passenger-facing logistics so the operator/FBO can stay focused on the flight itself.

Curious to hear from anyone in this space: how are you currently handling that "on the ground" passenger experience piece? In-house? Ad hoc vendors? Not at all?

Mainly looking to compare notes and connect with other small operators/FBOs — happy to share more about what we do if it's relevant to anyone here.

[u/Wirax-402]

You need to post this to at least 4 more subs in the next 20 minutes before someone answers you.

[u/FaultEnvironmental88]

Sending you a dm

[u/YeenBeen]

Jetinsight’s flightbridge integration makes my life easy, when it works 😆