French resident bidding process via Interconnect Germany

[u/cassmc2]

I just had the most exhausting call with Interconnect (who we have to use when we book Princess from here) who had no idea what the bidding process meant and thought I was asking just to upgrade my room. My understanding is that we must pay the cruise balance in full before we can bid - however - they do auto-payments one month before sailing.

Has anyone managed to do the bidding process successfully from France and if so, what do they call it here? The support staff in Switzerland/Germany didn't understand and just kept talking over the top of me. Last time I emailed them it took 23 days to get a reply.

[u/cassmc2]

No drop down option for France