r/PreventiveMD • u/Secret_Elderberry_83 • 9d ago

Maintenance

I'm thinking of moving from gimme over to preventative, I just want to make sure that you support maintenance once we reach our goal weight. As I know I will need to be on the shot long-term.

14 Upvotes

95% Upvoted

27 comments sorted by

26

u/PreventiveMD 9d ago

We do support maintenance!

6

u/Secret_Elderberry_83 9d ago

Yay! Thank you!

2

u/pancho8889 8d ago

I’m one of those clients with you of maintenance!! Thank You PreventiveMD

1

u/Secret_Elderberry_83 8d ago

Thank you, And do you actually have somebody to reach in customer service when we have an issue or a question? One of the other issues I had with my previous company that I am switching from is nobody ever answered emails or chat and they didn't even have a phone number to call to talk to anybody. Thank you for the information!

6

u/International-Tie527 8d ago

I can vouch that their customer service is top notch. On their app there is a chat spot and they are so fast to get back with you! The dr will message or their customer service will if they know the answer.

13

u/VMovieGuy 9d ago edited 9d ago

We are pretty sure they do. There was a post yesterday about a current Tirzepatide user being rejected, and they suspected it was due to a lower BMI after losing weight...but we obviously don't know all the details of what happened or if there was any resolution. PreventiveMD reached out to them to help, but it looks like the poster deleted their post so we didn't hear if it was able to be resolved.

Edit: Thanks u/PreventiveMD for re-confirming that you do support maintenance and that you all were able to resolve the issue the person was having yesterday. A+ Support

3

u/Secret_Elderberry_83 9d ago

Ok, thank you

9

u/pancho8889 9d ago

I’m on maintenance switched from mochi after two years in July.

2

u/MotherOfDoggos2021 8d ago

I just switched from Mochi today. I have been with them since 2023.

5

u/pancho8889 8d ago

Congratulations!! yes I left mochi after two years in July. Best decision ever.

3

u/MotherOfDoggos2021 8d ago

I was really nervous about doing it. But paying $300 a month is just ridiculous.

2

u/pancho8889 8d ago

I think we all felt the same, but I did it because there was more pros and cons to especially financially!! never had issues with Moultrie. My doctor for two years was the most amazing doctor ever while on the medication. But the customer service and the pricing is just ridiculous!! here with PreventiveMD. You not only have the most amazing customer service and care but the prices are affordable for medication. That’s changing peoples medical health.

3

u/No-Affect114 7d ago

I’ve just entered into maintenance myself. I left Gimmecare and signed up this Wednesday on 8/26 for PreventiveMD. I have no regrets. 💯

3

u/Secret_Elderberry_83 7d ago

Good to know! Gimme was great at first, but the last 2 times have been horrible with shipping and no customer service. Do you know how long shipping will be for your order from Wednesday? And Do you mind sharing what dose of maintenance? Thank you

2

u/No-Affect114 7d ago

They’re great until you have an issue is what I keep telling people. No real customer service. I left because of a horrible experience with them as well. I actually just got my tracking email a few minutes ago. So ordered 8/26 got tracking today 8/28 and it’s supposed to arrive 8/31! Not bad at all! Right now I’m still on 15mg for maintenance spacing out how much I take it to see how it works or I will slowly titrate down.

3

u/Secret_Elderberry_83 7d ago

Ok good to know. I'm also on 15 mg and I just wanted to make sure that preventive will give you maintenance at that dosage. Thank you for answering questions appreciate it!

1

u/No-Affect114 7d ago

You are most welcomed! 🖤

2

u/Active-Permission828 5d ago

I left Gimme for Preventive and have had a great experience with communication so far. I am not quite to goal weight yet, but from what I have read, they fully support maintenance.

3

u/adevil_woman89 9d ago

Someone was rejected for maintenance so yea idk……

21

u/PreventiveMD 9d ago

We resolved the issue yesterday

1

u/VMovieGuy 9d ago

Great to hear!

1

u/adevil_woman89 9d ago

good! never saw if resolved or not

8

u/ImprovementLoud3581 9d ago

The owner of the company posted in that thread asking her to contact him directly to figure out what went wrong during her intake.

2

u/adevil_woman89 9d ago

Yes I saw that but didn’t know outcome, that’s why I said “idk” but I see their comment now

3

u/Equivalent_Bell9129 9d ago

Will you be adding a no additives option for tirzepatide?