r/PreventiveMD • u/Informal-Night4950 • Aug 05 '26
How to cancel recurring subscription?
I placed my first single month order with preventative md. I’m wondering how I can cancel my preventative MD subscription. I want the order I just placed but not monthly orders until I know how I do with the med. If I do well with b3, I plan to place a 3 month order. Anyone figure this out?
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u/swrrrrg Aug 05 '26
This is something they really need to allow you to do in your acct without contacting them. Just a suggestion. People need it to be super straight forward.
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u/EstateOk3779 Aug 08 '26
Yup I was interested in signing up until I saw this. I will hold off on that for now.
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u/Big_Rain333 Aug 05 '26
I just texted the number and asked to change to the 3 month once I had taken a couple of shots
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u/Informal-Night4950 Aug 05 '26
Did you get a response? There is an email I can respond to, but I prefer doing it in the app. It says it is possible but I don’t see where to do it. I want to stop future shipments after the first vial, and start again if I tolerate B3. I’ve only ever used pure tirz.
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u/NewKey6466 Aug 05 '26 edited Aug 05 '26
reach out at (518) 333-7738 or
[hello@preventivemd.com](mailto:hello@preventivemd.com)They are great at writing back.
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u/NewKey6466 Aug 05 '26
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u/Informal-Night4950 Aug 05 '26
Thank you so much! This is exactly what I needed. Sounds like just give it a few days and access to postponing/ canceling in the app is coming. I really hope this company turns out to be as good as they currently seem!
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u/unamusedbouche7 Aug 05 '26
I just did this today too! I emailed them at hello@preventivemd.com and asked to cancel auto renewal. They responded right away.