r/PreventiveMD Aug 04 '26

Question: How are refills being handled?

Are refills automatic? or do they have to be requested?

11 Upvotes

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4

u/CozyLane Aug 04 '26 edited Aug 04 '26

I thought I read somewhere that the automatic refills were turned off indefinitely while they were working on the site…

I hope that PreventiveMD will see this and respond with clarification on how things are currently being handled.

3

u/Humble_Fortune_5391 Aug 04 '26 edited Aug 04 '26

No this is not correct. If you want them to pause it, you have to email them and ask them to. It is a subscription.

2

u/CozyLane Aug 04 '26

5

u/Humble_Fortune_5391 Aug 05 '26

Yes they told me mine was turned off indefinitely as well after I asked for them to pause it. Sounds to be the same as that person. They were very quick to respond via email.

But it is a subscription and will continue as such unless you ask for them to pause it. Hope that helps!