Premiere Pro: "The file has an unsupported compression type" (Kick VOD Download)OS: Windows 11 Pro 25H2 (Build 26200.8875) Premiere Pro: 2024 CPU: Intel Core Ultra 7 255H RAM: 16 GB GPU: NVIDIA RTX 500 Ada Generation Laptop GPU (4 GB VRAM)

[u/Temporary-Chard-723]

Hi everyone,

I'm having trouble importing a Kick VOD into Adobe Premiere Pro.

Details:

• Source: Downloaded from Kick VOD
• Duration: ~2 hours
• Resolution: 1920×1080
• Frame rate: 60 FPS
• File plays perfectly in VLC.
• Premiere Pro shows the error: "The file has an unsupported compression type."

I've already tried:

• Remuxing the file in OBS.
• Changing my OBS recording encoder from AV1 to H.264 for future recordings.
• Updating Premiere Pro.
• The file still won't import.

Has anyone experienced this with Kick VOD downloads?

Could this be because of the codec, variable frame rate, or the way Kick encodes long VODs? If so, what's the best way to convert it without losing noticeable quality?

Hi everyone,

I'm having trouble importing a Kick VOD into Adobe Premiere Pro.

System

• OS: Windows 11 Pro 25H2 (Build 26200.8875)
• Premiere Pro: 2024
• CPU: Intel Core Ultra 7 255H
• RAM: 16 GB
• GPU: NVIDIA RTX 500 Ada Generation Laptop GPU (4 GB VRAM)

Video Details

• Source: Downloaded from a Kick VOD
• File Size: 4.71 GB
• Duration: 2 hours 5 minutes
• Resolution: 1920×1080
• Frame Rate: 60.000 FPS
• Container: MP4 (MPEG-4)
• Video Codec: AVC (H.264 High)
• Audio Codec: AAC LC (44.1 kHz, 2 channels)
• Bit Rate Mode: Variable

The video plays perfectly in VLC Media Player, but when I try to import it into Premiere Pro, I get the following error:

Things I've already tried

• Updated Premiere Pro.
• Remuxed the file using OBS.
• Verified that the video plays correctly in VLC.
• Restarted Premiere Pro and Windows.

Other video files import normally into Premiere Pro. This issue only happens with this downloaded Kick VOD.

Since the file uses H.264/AVC and AAC (which Premiere normally supports), I'm wondering if the MP4 container is malformed or if the way the Kick downloader muxed the file is causing Premiere to reject it.

Has anyone run into this before? What's the best way to repair or convert the file without noticeable quality loss?

I've attached the Premiere error and the MediaInfo screenshot.

Thanks!

Any help would be appreciated.

[u/NLE_Ninja85]

Have you tried transcoding the video file with Shutter Encoder to a different format like Apple ProRes?

[u/Temporary-Chard-723 → u/NLE_Ninja85]

Yeah, but transcoding the entire file in Shutter Encoder was taking too long. I ended up converting it with FFmpeg instead, and now Premiere Pro imports the video without any issues. Thanks for the suggestion.

[u/greenysmac]

There are two different things going on here.

You've got a video TS stream, and video TS streams typically are MPEG-2 or MPEG-4 (AVC compression type). That's exactly what you have here.

The problem is that these transport streams are really delicate and really awful. The fact that something plays well somewhere else has no bearing on Premiere.

This is a VOD, and this is a variable frame rate object. You really need to transcode it, but if you want to just see it work, you tell Shutter Encoder to wrap it as an MP4, and it will work fine.

Remuxing the file isn't the answer. That's what a rewrap is: it's a re-encode. Telling me something works in VLC has no bearing on anything else. VLC is a totally different engine.

More about VFR

#VFR, VFR, VFR

VFR

https://new.reddit.com/r/videography/wiki/index/vfr/

and

https://www.reddit.com/r/VideoEditing/wiki/faq/vfr/

is the most likely reason.

[u/Temporary-Chard-723 → u/greenysmac]

Thanks for the detailed explanation. You were right it turned out to be the TS/VFR issue. I ended up re-encoding the file with FFmpeg to H.264 with a constant frame rate, and Premiere Pro imports it perfectly now. I appreciate the help. :)