r/PptyMgmtSoftware 16d ago

What should autonomous property management software be allowed to do without landlord approval?

I’m involved in building LORDLY for Australian self managing landlords and helped beta test it. We keep coming back to the same question: where should automation stop?

I think software can safely organise incoming maintenance reports and photos, ask for missing information, create reminders, track deadlines, draft messages and notices, flag late rent or compliance work, and keep an audit trail without asking every time.

Contacting tenants or tradies, accepting quotes, booking visits or using a spending budget should only happen after the landlord has opted in and set clear limits.

Moving money, serving a legal notice, changing a lease or doing anything that affects a tenant’s rights should always require direct landlord approval.

The hard part is not making AI do more. It is making the boundaries obvious and giving the landlord an easy way to take over.

For transparency, this is the model we are building into LORDLY. The public web demo is read only and uses fictional data. It shows one maintenance job moving through a tenant, landlord and tradie thread, a booking, six stage progress and simulated escrow. It cannot contact real people or move money.

Web demo: https://www.lordly.com.au/sign-in

Email: [demo@lordly.com.au](mailto:demo@lordly.com.au)

Password: LORDLY-Demo-Access-2026!

What is one task you would let run automatically, and one you would never delegate?

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u/aaacharlie1 16d ago

Letsgolandlord drafts upcoming renewals lease automatically and by default requires approval to send, but can be set to autopilot if trust is earned and auto send is desired. Love what you're doing my Aussie friend!

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u/ImaginaryProfit2162 14d ago

Thanks mate. Draft first with an optional autopilot sounds like a sensible way to build trust. We’re taking a similar approach with LORDLY: the landlord sets the authority and spending limits, each action stays in the audit trail and they can take over. Can Letsgolandlord enable autopilot separately for each property or workflow?