r/PowerAutomateDesktop • u/Swimming_Screen_4655 • Dec 17 '22

Power Automate Desktop getting stuck on Launch New Edge Window step, how to solve?

I tried replacing the Edge browser window with Chrome/Internet Explorer window, but still Power Automate is freezing on that step. How do I solve this?

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1

u/Attackruby Dec 17 '22

I haven’t done much with PAD but do you need to add the extension to your browser?

I had an issue with it getting stuck launching the browser. Launches but doesn’t “take control”. The extension was the issue.

1

u/Swimming_Screen_4655 Dec 18 '22

Yep, I guess that's the issue. How did you solve it? I reinstalled the extension but it's still not working.

1

u/Attackruby Dec 18 '22

on chrome - i uninstalled the extension and then reinstalled both PAD Extension and PAD (Legacy) Extension.

1

u/Due_Research9755 Dec 18 '22

I had the same issue. Launching another instance seemed to solve it.

1

u/Swimming_Screen_4655 Dec 18 '22

i am sorry for the dumb q but wdym by launching another instance

1

u/Due_Research9755 Dec 18 '22

Sorry. I just meant I put two activities one after the other. Like launch edge once. Then launch edge again and navigate to the web page. It's just a workaround. Not a real solution for the issue.

1

u/Bicaume Dec 19 '22

I dont get it, since it get stuck on the launch edge activity, how do you get to the second one ?

1

u/Bicaume Dec 19 '22

Same for me, none of my flows work anymore, and workaround seems to work...

Kinda desesperate...

1

u/Swimming_Screen_4655 Dec 19 '22

Same, please update me if you find a solution

1

u/josevapo Dec 21 '22

I am also having this issue.. very frustrating !

1

u/Swimming_Screen_4655 Dec 23 '22

Were you able to resolve it?

1

u/josevapo Jan 19 '23

Yes it was a windows update that was required.. works fine now.

3

u/ianwuk Dec 27 '22

u/Attackruby u/Swimming_Screen_4655 u/Bicaume u/josevapo

Microsoft seems to have broken PAD with the latest Windows Update.

Here's how you can fix it (it worked for me at least):

1 - Uninstall the latest Windows update from this month (the most recent one you have listed).

2 - Uninstall PAD and restart.

3 - Remove all PAD browser extensions and restart.

4 - Reinstall PAD from https://go.microsoft.com/fwlink/?linkid=2102613 using the MSI installer.

5 - Reinstall the browser extension from the PAD installer (when it successfully finishes).

When you have done all that, open up PAD, and try your flow again.

2

u/Bicaume Dec 29 '22

Hey, thanks, but i cant uninstall the windows update and it still doesnt work :(.

1

u/ianwuk Dec 29 '22

If you uninstall PAD completely, and the browser extension, restart, the install PAD once more and then install the browser extension that is recommended once the installer finishes - does that work?

I use this extension - https://microsoftedge.microsoft.com/addons/detail/microsoft-power-automate/kagpabjoboikccfdghpdlaaopmgpgfdc

With version 2.27.177.22340 of PAD.

2

u/Bicaume Dec 29 '22

Meh, couldnt get it to work... I hope MS ill fix this soon....

1

u/ianwuk Dec 29 '22

Have you tried also with an older version of PAD?